Privacy Policy

We are committed to guarding your privacy and preserving the security of any personal information received from you on our website, i.e., Ballard Beer Box. We adhere strictly to the online security standards and the collection and storage of personal information.

This means your details will not be disclosed to third parties, and we will not transmit your promotional details by e-mail or post unless you consent to it.

Any collection and usage of privately identifiable data gathered from you through this website is controlled by the Privacy Policy as follows.

Information We Collect

The information we compile enables us to give you the opportunity to have a remarkable guest experience at our restaurant or on our website. Generally, no personal data is automatically collected from visitors to our Website who do not elect to supply the information.

However, certain non-personal information, including IP addresses, may be automatically collected, including the type of operating system used, the browser type, pages viewed, access times, and the page you saw before steering to our services.

Personal Information

We also may collect personal information you provide directly to us that can be used to identify or contact you uniquely. We may collect information including name, email address, zip code, phone number, postal address, credit card number, birthday, legal age, and ordering preferences.

We collect information when you engage in one of the following voluntary activities: online ordering, event booking, table reservation, in-restaurant surveys, research surveys, or other voluntary activities.

Use of Your Personal Information

Our primary goal in managing any of this information is to deliver an improved online and in-restaurant experience for our guests by understanding priorities, conveying promotions and forthcoming events, and furnishing the best possible guest experience at our restaurants.

We process your data for intents based on legitimate industry interests, the culmination of our contract with you, compliance with our legal commitments, and/or your consent. We use the details we collect or receive:

To facilitate account creation and log-in process.
To manage user accounts.
To provide and foster the delivery of services to the user.
To fulfill and manage your orders.
To send administrative information to you.
To respond to user queries/offer support to users.
To request client feedback.
To enable customer support and user communication.
To protect our services and catalog.
To enforce our terms, conditions, and policies.
To answer legal requests and prevent harm.
To send marketing and promotional offers.
To post testimonials and reviews.
For data analysis and other business purposes.

Sharing of Information

We only share information with your authorization to comply with laws, provide services, protect your rights, or fulfill business commitments. We may process or transfer the data that we bear based on the following:

Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.

Legitimate Interests: We may process your data when politely required to execute our legitimate enterprise interests.

Performance of a Contract: Where we have joined a contract with you, we may process your personal info to achieve the terms of our agreement.

Legal Obligations: We may reveal your information where we are legally mandated to do so in order to yield applicable law, governmental demands, a judicial proceeding, a court order, or legal procedure, such as in response to a court order or a subpoena.

Vital Interests: We may disclose your data where we think it is essential to investigate, take action, or prevent regarding potential violations of our guidelines, reckoned fraud, situations involving potential threats to the safety of any individual and illegal activities, or as a proof in litigation in which we are involved.

How Long We Hold Your Information

The information we employ for marketing goals will be kept with us until you inform us that you no longer desire to receive this information.

A cookie is a fragment of data stored on a visitor’s hard drive while visiting this website. The use of a cookie is not connected to any personally identifiable info. Our website utilizes a session cookie to identify one unique visitor from another while the visitor is actively linked to our server. This allows the guest to input their information once and have the information appear later.

For instance, by employing a session cookie on our website, you may not have to enter a pass key more than once, thereby preserving time while on our website. No privately identifiable information is reserved on the cookie. The cookie expires and will be deleted from the visitor’s system as soon as they close their browser.

Security

We guard your data by taking appropriate steps to protect the information you provide us from loss, misusage, unauthorized permit, disclosure, alteration, and demolition. We have implemented proper physical, electronic, and administrative strategies to help safeguard and secure your information from loss, misuse, and unauthorized access or disclosure.

Changes To Our Privacy Policy

We reserve the right to change this Privacy Policy without giving you advance notice of our intent to make the changes. If you have any questions concerning our privacy policy, please feel free to contact us.